Electrovaya SC800 Manual de usuario descargar pdf (Pagina 50)

Chapter 6: Troubleshooting

6.1 Software Failure

Problem: Your program stops responding.

Solution: If the current program fails to respond, the program is

probably “frozen.” It may be possible to exit this program

without shutting down the entire system.

There are two ways of closing the program:

• Using the stylus, press the Security Key. The Windows Task

Manager window will appear.

• Click the Applications tab. If a program has stopped responding, the

words “not responding” appear beside its name in the list.

• Select the not-responding program, and click End Task.

2. If the Task Manager is not successful, you will need to power-down.

Press the stylus into the Power Key and hold for several seconds until the

power goes off. Then turn on power to begin work again.

Problem: Your program performs an “illegal operation.”

Solution: When you receive the message, Your program has

performed an illegal operation you may wish to record the

details to help you in any discussion you may have with the

vendor of the offending program.

To record the details of the error message:

• Click the Details button to view the text that the operating system

displays. The Details button displays information that the software

manufacturer might need to help you solve the problem.

• Highlight the message completely using your stylus: Touch your stylus

to the screen at the beginning of the message and guide the stylus along

the entire message, making sure the message is highlighted.

• Bring up the Input Panel by pressing the stylus into the Screen

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Electrovaya SC800 Manual de usuario Pagina 50